Aidrian Belleza is a seasoned Medical Bill Analyst with over a decade of experience in the BPO industry. Currently employed at EXL Service Philippines, Aidrian guides agents and resolves escalated issues while managing patient data with utmost accuracy. Previously, Aidrian served as a Subject Matter Expert for eight years, coaching agents and ensuring compliance in quality assurance. Aidrian has also held various specialist roles in different companies, demonstrating strong communication skills and a commitment to customer service excellence. Aidrian is actively seeking new opportunities to leverage leadership and operational expertise in a dynamic team environment.
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