Ajay Arora is an experienced technology professional with a robust background in telecommunication and cloud technologies. Currently serving as a Manager at EXL since November 2022, Ajay previously held the position of Technology Evangelist at DMI from June 2022 to November 2022 and worked as a Lead Technical Specialist at Cognizant from June 2020 to June 2022, where responsibilities included managing comprehensive contact center solutions and automation projects. Prior experience includes roles at Tata Consultancy Services as an IT Analyst and Wipro Ltd. as a Senior Project Engineer and Voice Engineer, specializing in systems administration for Avaya, NICE, and Verint platforms. Ajay holds a Master’s degree in Systems Engineering from the Birla Institute of Technology and Science, Pilani, and a Diploma in Electrical and Electronics Engineering from Thapar Institute of Engineering & Technology.
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