Ankush Hora is a seasoned professional in CX and digital transformation, currently serving as the VP of CX and Digital Transformation at EXL. Previously, Ankush held various roles at EXL, including Assistant Vice President and Manager of Enterprise Contact Center, where they specialized in contact center technologies. Ankush’s career began at Wipro Infotech Ltd, where they provided telecom support and managed Avaya systems. They earned a Bachelor of Engineering degree in Electronics and Communication from Maharshi Dayanand University.
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