Ashish Mohan is a results-driven leader in service delivery and operations with over 19 years of experience in transforming customer experiences for Fortune 50 clients in the Insurance, Healthcare, and Technical Support sectors. Currently serving as Senior Assistant Vice President at EXL, Ashish leads contact center operations and manages back-office projects while implementing strategies that drive profitability and performance excellence. Previously, they held key roles at Omega Healthcare Management Services and Convergys, where they drove initiatives that enhanced customer care and improved operational efficiencies. Ashish is pursuing a Bachelor of Business Administration at Bharathidasan University.
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