Auguru Pratap Kumar has extensive experience in operations and customer service across various industries. Initial roles include Tech Support Associate at Wipro, providing high-end tech support for AOL, and a series of positions at HSBC, culminating in the role of Assistant Manager Operation, where responsibilities included managing a team of fraud officers and overseeing performance management. Additional experience at HSBC encompasses roles such as Processor Credit Services, Customer Service Executive, Dispute Analyst, Executive Process Trainer, and Skills Trainer. Auguru Pratap Kumar furthered career growth as Lead Assistant Manager at EXL and served as Quality Analyst at Saffron Global Ltd. Educational qualifications include a Bachelor of Arts in Economics from SGTB Khalsa College, a Diploma in Software Technology from Computer Maintenance Corporation, and completed secondary education at AES Senior Secondary School.
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