Brian Rosen is the Sr. AVP of TPA Product Implementation at EXL, where they work with clients to innovate and implement new Life and Annuity products within a digital-first ecosystem. Prior to this role, Brian held various positions at John Hancock and John Hancock Life Insurance Co., including Senior Policy Consultant and Senior Product Manager. They also contributed to customer service at Manulife from 1999 to 2003. Brian specializes in product development, strategy, risk management, service improvement, analytics, and marketing.
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