Dhirendra Singh is currently the Global Head of Processing at Zinnia, where they focus on operations, transformation, and platform enhancement. With over 25 years of experience, they have previously served as Vice President of Insurance Operations at EXL, overseeing India operations from 2022 to 2025, and held various other senior leadership roles within the same organization from 2001 to 2005. Dhirendra holds an MBA in Marketing and Information Technology from the Institute of Management Studies, Roorkee, an Operations Management degree from the Asian Institute of Management, and a Bachelor of Science from the University of Lucknow.
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