Dolly Palan, AINS, is a seasoned professional with over 20 years of experience in the ITES industry, specializing in insurance and financial services. Currently serving as Vice President of Operational Excellence, Dolly has held key positions at notable companies, including Director of Transitions at WNS and various management roles at EXL. Dolly earned a Bachelor of Commerce in Business Administration and Management from Symbiosis College of Arts & Commerce. Known for strengths in transitions, project management, and strategic planning, Dolly contributes significantly to operational excellence in the industry.
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