Erica O'Connor is currently the Senior Assistant Vice President at EXL, specializing in payment integrity. With extensive experience at Blue Cross Blue Shield of Minnesota from 1999 to 2017, Erica contributed significantly to vendor relations and project management, leading initiatives that recovered over $16 million through data analysis and process improvements. Erica has also held roles, including Business Integration Analyst Sr and COO of Payment Integrity at Stella, showcasing a strong commitment to efficiency and customer-focused solutions. Erica's educational background includes studies at Rasmussen College-Minnesota.
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