Ishan Tripathi is an experienced professional with over 10.5 years in the IT industry, currently serving as a Senior Manager at EXL. In this role, Ishan focuses on driving efficiencies through process understanding, automation, and AI-powered solutions, having led product development initiatives in Generative AI, with a patent filed for one of their innovations. Previously, Ishan held positions at various organizations, including RPA Infotech as a Senior Business Analyst and at Fiserv as a Business Process Management Analyst. Ishan's educational background includes a quality assurance training at Olive e-Business Pvt. Ltd. and technical experience gained through internships with Hindustan Aeronautics Ltd and Lucknow Producer's Co-operative Milk Union Ltd.
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