Javed Iqbal is a seasoned professional with extensive experience in customer experience transformation and managerial roles. Currently serving as a Senior Manager at EXL since January 2022, Javed focuses on presales and solutions within the Customer Experience Center of Excellence (CX CoE). Prior to this position, Javed held the role of Deputy Manager at HCL Technologies from March 2020 to January 2022 and served as an Assistant Manager at Wipro from June 2016 to June 2019. Javed Iqbal earned an MBA in Marketing and Information Systems from Xavier Institute of Management (XIM Bhubaneswar) in 2016 and obtained a Bachelor of Technology (B.Tech.) in Mechanical and Automation Engineering from Maharaja Agrasen Institute of Technology, Delhi in 2013. Additionally, Javed completed earlier education at St. Paul's School in Darjeeling.
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