Manbir Singh is a seasoned professional with extensive experience in digital transformation, strategic planning, and process improvement. Currently serving as Sr. Assistant Vice President at EXL since January 2013, Manbir specializes in digital transformation and solutioning, holding certifications as a Black Belt and ISO 22301 Lead Auditor. Previous roles include Assistant Vice President and Sr. Manager in Strategy and Planning, where responsibilities encompassed leading strategic projects and managing account profitability. Experience also includes managerial positions at Steria India Ltd and Wipro BPO, focusing on quality management, training implementation, and continuous improvement methodologies such as Six Sigma and Lean. Manbir holds an MBA in HR from Sikkim Manipal University and completed secondary education at GHPS Hemkunt Colony.
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