Maninder Kaur is an experienced professional with over nine years in the industry, currently serving as a Manager at EXL, where they focus on Navigational Support and Email Servicing. They lead a dynamic team, specializing in training and development, process migration, and ensuring exceptional customer service. Maninder has successfully managed the seamless migration of three critical processes, driving performance improvements and operational excellence through effective monitoring of key performance metrics. Previously, they held various managerial roles, including positions at RealtoExpress and Dharohar Realty, and have contributed to academia as an Assistant Professor at Lovely Professional University. Maninder holds a B.Tech in Biotechnology and Applied Sciences and an MBA in Global Business and Sustainability.
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