Naina Sharma

Naina Sharma is a seasoned professional with over 18 years of diverse experience in account management and operational excellence, currently serving as the Senior Assistant Vice President of Account Management at EXL. They hold a Lean Six Sigma Black Belt (TQMI) and have previously managed strategic client relationships, focusing on data and AI-led solutions. Naina has held multiple leadership positions at EXL, including Manager Migrations and Senior Manager Operations and Projects, and has contributed to quality initiatives and process improvements throughout their career. They earned a Post Graduate Diploma in Instructional Design from the Symbiosis Institute of Management Studies.