Nephtali Punayan is a Service Delivery Leader with extensive experience across various industries, including Insurance, Healthcare, and Technology. They have a proven track record in managing operations, training, quality, and transformation solutions, emphasizing outstanding service delivery and client relationship management. Nephtali's previous roles include serving as a Service Delivery Manager at UnitedHealth Group and Operations Manager at Sykes Enterprises, where they significantly contributed to business growth and process improvement. Certified in LOMA, SRI, LEAN, and Six Sigma Green Belt, they focus on staff development aligned with organizational values and goals.
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