Nishtha -

Nishtha is a Senior Manager at EXL since September 2023, focusing on developing and implementing Conversational AI strategies to enhance customer interactions and satisfaction. Prior experience includes serving as a Senior Technical Business Analyst at TSYS from December 2018 to September 2023, where responsibilities encompassed requirement analysis and data analysis. Before that, Nishtha worked as a Business Analyst at DXC Technology from July 2017 to December 2018, conducting in-depth analysis and requirements gathering for various projects. The career began at Cognizant as a Programmer Analyst from March 2015 to July 2017, where skills in coding, testing, and debugging were honed. Nishtha is currently pursuing an MBA in Finance and IT from Subharti University, following a B.Tech. in Electrical, Electronics, and Communications Engineering from Shivalik College Dehradun.