Paula Evans is a seasoned professional with extensive experience in the insurance and technology sectors. Currently serving as Senior AVP Solution Consultant at EXL since October 2021, Paula specializes in creating solutions for New Business, Underwriting and Workflow, Policy Administration, and Claims systems tailored for Life, Annuity, and Health products. Previously, Paula held roles such as Senior Business Analyst V at National Life Insurance Company and played key liaison roles between operations and IT departments. With foundational experience as an Assistant Manager at NCB Insurance Company, UAT Analyst, Junior Programmer, and Trainee Programmer at Life of Jamaica, Paula has developed a comprehensive skill set in analyzing business requirements, managing quality assurance, and implementing innovative web applications. Paula earned a Bachelor of Science degree in Computing and Management from the University of Technology, Jamaica, and furthered education at Ashford University.
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