Rahul Arora is a Global Senior Vice President at EXL, where they lead enterprise transformation and growth across diverse markets, leveraging nearly two decades of experience in data, analytics, AI, and digital transformation. As a member of EXL’s Operating Committee, they have been instrumental in launching innovative solutions like EXLerate.AI and scaling operations in energy, utilities, and retail sectors. Rahul previously held key operational roles at American Express and EXL, where they focused on service excellence and led significant transformation initiatives. Currently, they are pursuing a Bachelor of Arts, a Postgraduate Degree in Digital Business, and an Advanced Management Program while also studying French.
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