Raluca Muntean is an experienced professional in the hospitality and customer service sectors, currently serving as a Corporate Trainer at EXL since October 2021 and previously holding the position of Customer Care Executive with French. Raluca has extensive experience in managing hotel and car rental bookings for French business customers, searching for suitable reviewers as an Assistant Editor at MDPI, and providing multilingual support at WebBeds Europe. Raluca began a career in the tourism industry with roles ranging from Front Desk Receptionist to Travel Agent, and has a strong academic background with a Master's degree in Tourism Promotion Operations from Universitatea „Babeș-Bolyai” and a Licence in Geography from the University of Poitiers.
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