Ram Bautista is a Senior Operations Manager at EXL, where they specialize in the insurance vertical. Their career in the BPO and customer service industry began as a Customer Service Representative at Alorica and continued through various roles at companies including Sykes Asia Inc. and IBM Daksh. Over the years, Ram advanced to managerial positions at Acquire BPO and Nixplay, ultimately taking on leadership roles at EXL. They have demonstrated a commitment to enhancing customer service operations and team management throughout their professional journey.
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