Sanjay Pathak is a seasoned expert with 30 years of experience in AI products and customer experience solutions. They have held various leadership roles, including Vice President of Digital Transformation at EXL and Manager of Technology at EXL and Aricent Group. Sanjay's expertise encompasses digital and data-led customer experiences, conversational AI, and the integration of innovative technologies. They are currently pursuing a Master of Business Administration at Karnataka State Open University while continuing their impactful work in the industry.
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