Sarah Rickman is an Operations and Transformation Executive with extensive experience in strategy, process optimization, and organizational change. They served as Transformation Director at Thames Water from 2021 to 2025 and previously held the role of Industry and Assets Director at npower, where they led significant performance improvements and transformation initiatives. They have also transitioned into the role of Senior Assistant Vice President - Client Partner at EXL, starting in 2025. Sarah holds a Bachelor's degree in Psychology from Cardiff University, earned in 2011.
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