Saravanan Kunjee is an Assistant Vice President at EXL Services Pvt. Ltd., with over fifteen years of experience in the financial sector. They specialize in digital transformation solutions for contact centers and have previously held leadership roles at Infosys BPM and Firstsource. Saravanan has a Master of Business Administration in finance and multiple certifications in RPA and AI, which enhance their ability to deliver innovative solutions. They have successfully led various projects in process re-engineering and omnichannel engagement, demonstrating a commitment to aligning client objectives with operational efficiency. Currently, they continue to advance their expertise in automation and customer experience strategies.
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