• EXL

Shantanu Pal

Assistant Vice President

Shantanu Pal is an experienced analytics consultant with a strong background in digital marketing and predictive modeling, currently serving as an Assistant Vice President at EXL since June 2013. Shantanu has led modeling efforts for commercial marketing teams, focusing on marketing effectiveness and customer segmentation for a Fortune-50 US healthcare client. Prior roles include Senior Manager and Manager at EXL, where responsibilities included resource optimization and operational stability. Earlier experience includes an analyst position at Randstad India, where Shantanu developed attrition and Markov chain models for a leading i-gaming organization, as well as visiting faculty roles in mathematics and operations research. Shantanu holds an Executive Program in Data Science from the Indian Institute of Management, Lucknow, and advanced degrees in Mathematics and Computing from prestigious institutions.

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