Shashank Jha

Shashank Jha is currently the Digital Transformation Lead for Travel at EXL and previously served as a Senior Manager at Tata Motors. With a strong background in Agentic AI, Generative AI, and intelligent process automation, they focus on driving innovation and efficiency in the travel and automotive industries. Shashank has demonstrated expertise in managing complex projects, aligning technical solutions with client goals, and facilitating impactful communication between stakeholders. They hold a PGPEX in Operations & Supply Chain from the Indian Institute of Management, Calcutta, and a Bachelor of Technology in Metallurgy & Materials Engineering from the National Institute of Foundry and Forge Technology.