Sumit Vashistha is an experienced professional in service delivery and operations management, currently serving as Assistant Vice President at EXL since November 2021. Prior to this role, Sumit held various positions at HCL Technologies from November 2008 to October 2021, including Service Delivery Manager and Sr. Analyst, focusing on cloud infrastructure operations, incident management, and team management. With a strong foundation in IT support, including technical support roles at IBM and Wipro, Sumit has demonstrated expertise in managing customer relationships, ensuring SLA adherence, and improving operational efficiency. Educationally, Sumit holds a Bachelor of Commerce from Delhi University and an MBA in Information Technology from Shobhit University.
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