Sunil Kumar is an accomplished professional with over 20 years of experience in operations and service delivery, currently serving as Assistant Vice President at EXL since June 2010. In this role, Sunil leads a team of over 160 individuals across various Travel product lines, focusing on productivity and efficiency improvements. Previous responsibilities include managing mid-office travel processes for EMEA Business Travel, successfully executing six migrations without issues, and nurturing long-term client relationships while maintaining high standards of delivery and compliance. Prior to EXL, Sunil held positions as Sr. Business Analyst at American Express and Team Leader at RDM India Pvt Ltd, overseeing customer care operations and team performance. Sunil holds a B.A. in Arts from Kendriya Vidyalaya.
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