Syed Ibrahim

Syed Ibrahim is an accomplished professional with extensive experience in customer analytics and forecasting, currently serving as an AVP at EXL since August 2014. In this role, Syed has developed data-driven strategies for digital media subscriptions, travel packages, live events, and consumer packaged goods, significantly enhancing campaign effectiveness and product demand forecasting. Prior positions include a Manager focused on topic modeling and business intelligence solutions, where Syed crafted analytical frameworks and developed customer engagement metrics. Syed's earlier experience as a Big Data Analyst at AgFirst involved customer experience analysis and data management. Syed received a Bachelor of Technology in Chemical Engineering from the Indian Institute of Technology, Guwahati.