Vivek Tripathi is a Senior Assistant Vice President at EXL, possessing over 15 years of experience in AI-based content extraction, Robotic Process Automation, and analytics within the BPO industry, specifically focused on the Property & Casualty domain for U.S.-based insurance clients. They have held various roles, including Manager Operations at Cognizant and Senior Manager at Genpact, showcasing expertise in service delivery, team management, and client interactions. Vivek holds a Master of Business Administration from MD University Rohtak and multiple certifications from The Institutes, including the AINS designation. Recognized for achieving SLA targets and enhancing internal controls, they have received several awards for commendable performance throughout their career.
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