John M. is an accomplished professional with a background in project and product management, holding an MBA and various certifications including PMP®, ITIL v4, and CSM®. They have extensive experience, having served as a Project Manager at AT&T and an IT Service Manager at Trace Systems Inc., among other roles. John M. has demonstrated leadership in managing support teams and ensuring customer satisfaction as the Corp IT Manager and COO/Director of Information Technology at Interactive Business Technologies. Currently, they are pursuing a Bachelor's Degree in Technical Management and a Master's in Business Administration with a focus on Information Technology.
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