Jitendra Kumar

Product Support Engineer 2 (l3) at Exotel

Jitendra Kumar is an experienced IT professional currently serving as a Product Support Engineer 2 (L3) at Exotel since July 2021, focusing on software-related issues on Linux platforms and managing change and release activities. Prior roles include Sr. Dialer Support Engineer at Globiva, overseeing multiple Dialer setups, and Information Technology System Administrator at Ziaba IT Solutions, managing networks and system troubleshooting. Jitendra's background also encompasses Sr. IT Support Engineer at Antrix E Serve, Desktop and Dialer Support Engineer at Trounce Infotech, and IT -FME at Elegant Network Services, demonstrating a strong proficiency in dialer management, server administration, and desktop support. Jitendra holds a Bachelor of Commerce degree in Accounting and Finance from Swami Vivekananda Subharti University and has completed technical education at Don Bosco Technical Institute and MMH College.

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