Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. 

Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 50 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa. 

Telecommunications

Exotel

Exotel's headquarters in Bengaluru, India

This department focuses on managing, implementing, and supporting technology systems and infrastructure.

Information Technology

This department is responsible for technical development and engineering support across various projects.

Technical Staff

This department focuses on designing, developing, and maintaining software solutions to meet organizational needs.

Software Development

This department focuses on assisting customers with product-related inquiries and ensuring effective resolution of technical issues.

Product Support

The Account Management team at Exotel is responsible for maintaining and nurturing client relationships, ensuring customer satisfaction, and driving revenue growth through strategic account planning. They focus on understanding client needs across various regions, including enterprise sales and specific markets like the Middle East, Indonesia, and Japan, to provide tailored solutions and enhance customer engagement on Exotel’s platform.

Account Management

This department focuses on ensuring customer satisfaction and enhancing the overall customer experience.

Customer Success

This department is responsible for driving and supporting sales initiatives, managing sales processes, and optimizing sales performance.

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Other teams

Technical Staff

Software Development

Product Support

Account Management

Customer Success

Sales Operations