John Coyle is an experienced professional in customer service and operations management with a background in various industries. Currently serving as the Director of Customer Service at Exoticca since December 2021, John has previously held the roles of Senior Customer Service Manager and Customer Service Manager within the same company. Prior experience includes overseeing the CX department at CPM International Contact Centre for a ride-hailing app from February 2016 to January 2021, and leading sales and onboarding teams at Travelodge. Earlier roles also include managing operations at Idiomas 24/7, merchandising for JD Sports Fashion plc, and retail management positions at Arcadia Group Ltd. John holds a BA Hons in Spanish and Business & Management from The University of Manchester and has furthered studies at Universitat Autònoma de Barcelona.
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