Alison Ryan is an experienced professional in change management and customer relationship management, currently serving as Snr Manager of Change Management at Expedia Group since October 2021. Prior to this role, Alison held various positions at Hotels.com, including Senior Project Manager and Customer Marketing Project Manager, and worked at Tesco PLC as a Product/Proposition Manager for Group Customer Data and Project Manager for Clubcard. Previous experience includes roles at The Body Shop as Global CRM Manager, BT as Senior CRM Implementation Manager, and other significant positions at Carphone Warehouse, Business Link for London, Worldcom (now Verizon), and Cable & Wireless Communications (now Virgin Media). Alison holds a BSc (Hons) in Business Studies and Statistics from the University of Hertfordshire.
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