Anna Jones is an experienced marketing professional with a strong background in customer relationship management and campaign marketing. Currently serving as Segment Marketing Manager at Expedia Group since December 2016, Anna has also held roles including Senior CRM Manager and Senior CRM Specialist for ebookers. Prior experience includes serving as Campaign Marketing Manager and CRM Executive at Research Now, where focus was on enhancing the customer journey and increasing engagement. Earlier in the career, Anna worked at MoneyWeek as a Retention Marketing Executive and newsletters editor, specializing in retention strategies and campaign performance analysis. Additional roles include Market Researcher at the Copyright Licensing Agency and Ecommerce and Customer Insight Intern at Reevoo. Anna holds a BA (Hons) in Business/Economics from The University of Manchester.
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