Govind K has a diverse background in customer service and escalation management, starting as a Customer Care Executive at American Express from December 2019 to December 2021, followed by a role as a Back Office Executive at British Airways from 2021 to 2023. Currently, Govind K serves as a Global Escalations Supervisor at Expedia Group, a position held since April 2023, after initially working as a Travel Associate Escalations (Ticketing) for the company from March 2023 to December 2024.
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