Lydon Bernard

Lydon Bernard is an experienced professional with a diverse background in technical support and management. Since November 2016, Lydon has held the position of Manager at Expedia Group, where responsibilities include managing stakeholder relationships and collaborating with internal partners on operational performance. Lydon's previous role as Technical Team Lead involved overseeing Technical Analysts, ensuring SLA and KPI compliance, and providing coaching and mentorship. With a prior tenure at IBM as a Service Coordinator and experience in various technical and operational roles across companies such as Miki Shared Services, Hewlett-Packard, and DHL, Lydon brings a comprehensive skill set to the field. Lydon holds a degree in Marine Engineering from Akademi Laut Malaysia.