Michael Metts is a seasoned professional with extensive experience in leadership, content design, and user experience. Currently serving as Principal at Leading Like You and Principal Content Designer for the Expedia Group Design System, Michael focuses on fostering unique leadership skills and enhancing content capabilities within design systems. As a co-author of "Writing is Designing" and a former Director of Content Design at Upwork, Michael has transformed product writing practices and established content design standards across various organizations. With a background in conversation design at Allstate and significant contributions to UX practices at The Nerdery and Wolfram, Michael has consistently demonstrated expertise in mentor-ship, content strategy, and innovative design. An alumnus of Spring Arbor University, Michael holds a BA in Visual Storytelling.
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