Cesar Jimenez

Cesar Jimenez is a seasoned professional with over 20 years of experience in technical support and operations management. Currently serving as a Senior Business Systems Administrator at Expel, they have previously excelled in roles at companies such as Vagaro and OpenGov Inc., where they implemented significant process enhancements and improved customer support metrics. A certified Zendesk Administrator, Cesar has a proven track record of optimizing support operations and is bilingual in Spanish and English. They hold a Master's in Information Systems Management from Keller Graduate School of Management of DeVry University and a Bachelor's in Business Administration from DeVry University.