Ted Harris is an experienced professional in customer experience and technology, currently serving as a Success Coach at Expensify since November 2017, where responsibilities include supporting diverse customers across the EMEA region and developing skills in Product Management, data analysis, and software engineering. Previous roles include Information Technology Service Management Consultant and Support Engineer at RM Results, where Ted managed examination sessions and provided technical support. Additionally, Ted has a background in writing, social media management, and team leadership from various positions at Engadget, Designate Products, and ULTRACOMIDA LIMITED. Ted holds a Master's Degree in International Politics of the Internet and a Bachelor's Degree in International Relations and Affairs from Aberystwyth University.