CF

Casey Fellows

Vice President Contact Center Enablement

Casey Fellows is a results-oriented Customer Service Executive with over 15 years of leadership experience across various industries. Currently serving as Vice President of Contact Center Enablement at Experian, Casey has a proven track record in enhancing customer experiences and operational efficiencies. Previous roles include Vice President of Customer Service at WorldVentures Holdings and Vice President of Contact Center Operations at Wyndham Vacation Ownership, where Casey managed large teams and substantial budgets while driving significant improvements in service quality and team engagement. Casey holds a BA in Psychology from the University of Central Florida and is dedicated to lifelong learning and collaboration in the field of customer service and leadership development.

Location

Dallas, United States

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