Clive Martison

Clive Martison is the Head of Customer Experience for the UK, India, and South Africa at Experian. With over 20 years of experience in customer service and call centre leadership, Clive has garnered national awards and a reputation as a commercially focused expert in the outsourced call centre sector. They have successfully managed operations exceeding 2,400 employees and have a proven track record of driving significant improvements in customer satisfaction and employee engagement. Clive's extensive background includes founding call centres, implementing best practices, and delivering transformative results in various high-pressure environments.