Danielle Busby

Danielle Busby currently serves as the Head of HRDI Service at Experian since September 2022. Prior to this role, Danielle held various leadership positions at Vodafone from 2006 to 2022, including Head of Operations & Assurance, where oversight extended to a function of over 500 employees, and Senior Operations Manager, managing operations for 150 UK FTE and 200 offshore FTE. Additional roles at Vodafone included Customer Experience Senior Manager, responsible for the UK customer setup journey, and Operational Readiness Senior Manager, leading a transformation plan for a team of 25 change specialists. Earlier in Danielle's career, a position as Operational Readiness Specialist involved leading a team to achieve Green Belt accreditation and implementing business improvement plans. Danielle's experience also includes serving as Service Development Manager at SinglePoint Solutions, where responsibilities included key account management and project oversight during the integration into Vodafone.