Eddie Cheng is a Senior Site Reliability Engineer with expertise in AIOps, machine learning, cybersecurity, and IoT. They have previously served in various roles at Apple from 2018 to 2020, including as a Genius Bar Technical Specialist and AppleCare Advisor. Eddie also worked as a Software Development Engineer II at Experian in 2022, advancing to Senior Site Reliability Engineer and Senior Software Development Engineer. Eddie holds a Bachelor's degree in Sociology from the University of California, Riverside, and multiple Associate's degrees from Pasadena City College in Humanities, Natural Sciences, and Engineering and Technology.
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