Edward I. is a seasoned Technical Account Manager currently at Experian since June 2022, following a role at LivePerson as a Dedicated Technical Account Manager where responsibilities included managing technical projects for major healthcare providers. Prior experience includes serving as an ACS Compute Engineer at IBM Cloud from 2016 to 2020, focusing on customer issue resolution and satisfaction, and as a Support Supervisor at Hostgator.com from 2012 to 2016, where exceptional customer service was emphasized. Edward began a career at Laser Welding Solutions, LLC as a Robotic Arm Programmer from 2010 to 2012, implementing best practices for robotic systems. Academic credentials feature an Associate of Arts in Business from the University of Louisiana Monroe and further education at the University of Houston's C.T. Bauer College of Business.
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