Jo Ann Rubio

Jo Ann Rubio has extensive experience in customer account management, financial analysis, and collections across various industries. At United Allergy Services, Jo Ann served as Customer Account Representative Supervisor, leading a team responsible for business-to-business collections and monitoring key performance indicators. Prior to that, Jo Ann held dual roles at The Scooter Store as Internal Auditor & Training Sr. Manager, where responsibilities included designing training programs and compliance courses, and as Collections Manager, overseeing insurance collections and maintaining timely claims. Jo Ann also worked at McKenna Hospital in cash office operations, at Property Tax Alliance as a Collections Analyst focusing on aged accounts, and currently serves as Contract Definition Analyst Senior at Experian, specializing in contract management.