John Tran

John Tran is an experienced IT professional with over 30 years in the industry, currently serving as a Helpdesk Technician Expert at Experian since October 2012. In this role, John coordinated the setup of a new office in Denver, managed infrastructure for 100 users, and supported over 500 remote users across multiple locations, including Costa Mesa, Nottingham, and Costa Rica. Prior to Experian, John worked as a Senior Desktop System Administrator at Epsilon, where responsibilities included managing user accounts and system setup in a Windows environment. John's career began at Standard & Poor's as a Network Technician, providing hardware and software support for over 400 workstations. John holds a Bachelor of Science degree in Computer Science from Metropolitan State University of Denver.