Jonathan Hayes is a highly service-focused and versatile leader currently serving as the VP of Enterprise Technology Transformation at Experian. With a strong technical background, Jonathan has a proven track record in driving continual improvement and delivering exceptional service excellence. Previously, Jonathan held multiple leadership roles at Experian, including VP of IT Service Availability and VP of IT Service Excellence, where they oversaw the implementation of standardized processes and best-of-breed technology for IT Service Management. Jonathan earned a BTEC National Diploma in Business and Finance from South Nottingham College and a Bachelor's degree in Business and Finance from Staffordshire University, both with distinguished honors.
Location
Nottinghamshire, United Kingdom
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