Kerry Jeffs

Kerry Jeffs is the Head of Client Service Management for Financial Services at Experian, where they leverage their ITIL qualification and extensive background in client service to enhance customer experiences. Previously, Kerry held various positions within Experian, including UK&I & EMEA Regional Team Leader and Problem Management UK Lead, where they developed strong stakeholder relationships and facilitated team collaboration. Kerry's exceptional communication skills enable them to effectively elicit client requirements and drive service excellence.