Experience.com connects & measures at the employee level to drive behavior that creates a better customer experience and online reputation.

Consumer

Information Technology

IT Services

Quality Assurance

Software

Support Services

Experience.com

Experience.com's headquarters in San Ramon, CA, United States

Scott Harris

Hemanth Ks

Ajay Sharma

Mike Hickinbotham

Laurie Rauen

Craig Pollack

Geetha Chandrasekar

Jonathan Angel

Jim McLean

Eric Filipek

The Engineering and Development team at Experience.com is responsible for designing, building, and maintaining the software solutions that enable the company to collect and analyze employee feedback efficiently. This team collaborates closely to enhance the platform’s functionality, improve user interfaces, and ensure seamless integration of data, ultimately driving better customer experiences and advancing the company's reputation management goals. Their efforts also include managing infrastructure and deploying robust DevOps practices to support scalable operations.

Engineering and Development

The Sales and Marketing team at Experience.com is responsible for driving revenue growth and enhancing customer engagement through strategic sales initiatives and targeted marketing campaigns. This team collaborates closely with product management and customer success leaders to tailor solutions that meet client needs, while leveraging data-driven insights to optimize performance and bolster the company's reputation in the market. Its members work to build relationships, support enterprise clients, and execute account-based marketing strategies to ensure a seamless customer journey.

Sales and Marketing

The Leadership Team at Experience.com is responsible for setting the strategic vision and direction for the company. Comprising senior executives from engineering, product management, IT, and operations, they collaborate to enhance employee engagement, optimize customer experiences, and drive innovation in the company's offerings. Their collective expertise ensures alignment with the company's mission to measure and improve behaviors that positively impact both customer experiences and online reputation.

Leadership Team

The Business Strategy and Planning team at Experience.com drives the company's long-term vision and operational effectiveness by developing strategic initiatives and growth plans. This team collaborates with leadership to identify market opportunities, optimize resource allocation, and ensure alignment across departments, ultimately enhancing employee and customer experiences. Their insights are crucial for shaping the company’s approach to partnerships and brand strategy in a competitive landscape.

Business Strategy and Planning

The Operations and IT team at Experience.com is responsible for streamlining internal processes and managing technological infrastructure to support the company's mission of enhancing customer experience and online reputation. This team ensures efficient data management, fosters global partnerships, and oversees the development and implementation of innovative engineering solutions to drive operational excellence.

Operations and IT

The Product Management and Design team at Experience.com is responsible for defining, designing, and enhancing the user experience of the company's SaaS platform. They collaborate closely to ensure that the product meets client needs and drives employee engagement, utilizing customer feedback and data insights to inform product development and design decisions. This team plays a crucial role in shaping features that enhance customer experience and optimize online reputation.

Experience.com

Org chart

Board & advisors

Teams

Engineering and Development

Sales and Marketing

Leadership Team

Business Strategy and Planning

Operations and IT

Product Management and Design

Offices

Experience.com

Org chart

Board & advisors

Teams

Engineering and Development

Sales and Marketing

Leadership Team

Business Strategy and Planning

Operations and IT

Product Management and Design

Offices

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